Contact support
Email [email protected]. Include your app version, iOS version and a short description of what happened. A screenshot can help. Please do not send passwords, payment card details or sensitive journal entries.
Trouble loading your plans?
Check your connection and tap Reload plans in the app. For an existing purchase, use Restore Purchases with the Apple Account used to subscribe. If the issue continues, send the error message to support.
A chart or date looks wrong?
Check your birth date, birth time and birth location in your profile. A different timezone or uncertain birth time can change results, especially your rising sign and houses. Contact support with the affected screen and the issue; share only the details needed to investigate.